Agency Builder OS
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Privacy Policy

Effective Date: June 1, 2026

ABOS LLC, doing business as Agency Builder Operating System ("ABOS", "we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information about users of agencybuilderos.com and the ABOS platform.

1. Information We Collect

We collect information you provide directly when you create an account, including your name, email address, and password. We also collect data you enter into the platform such as client contact information, policy records, notes, and activity logs. We collect usage data including log data, device information, and interactions with the platform.

2. How We Use Your Information

We use your information to provide, maintain, and improve the ABOS platform. We use it to send you platform notifications and updates, to provide customer support, and to analyze usage patterns to improve the product. We do not sell your personal information to third parties.

3. Client Data

Data you enter about your clients — including names, contact information, and policy details — is your data. ABOS acts as a data processor on your behalf. We do not access, use, or share your client data except as necessary to operate the platform or as required by law.

4. AI and GIDEON

The GIDEON AI feature processes data from your account to generate recommendations, briefings, and responses. This processing occurs through third-party AI providers including OpenAI. Data sent to AI providers is subject to their respective privacy policies. We do not use your data to train third-party AI models.

5. SMS and Email Communications

If you use ABOS to send SMS messages or emails to your clients, you are responsible for ensuring you have proper consent from those recipients in compliance with applicable laws including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act. ABOS provides the tools — compliance is the responsibility of the agent using them.

6. Data Security

We implement industry-standard security measures to protect your data including encryption in transit and at rest, access controls, and regular security reviews. No system is completely secure and we cannot guarantee absolute security.

7. Data Retention

We retain your account data for as long as your account is active. If you cancel your account you may request deletion of your data by contacting us at support@agencybuilderos.com. We will delete your data within 30 days of a verified request.

8. Third-Party Services

ABOS integrates with third-party services including SMS providers (Twilio), AI providers (OpenAI), and payment processors. Use of these integrations is subject to the respective providers' terms and privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the platform. Continued use of ABOS after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this Privacy Policy may be directed to:
ABOS LLC
Agency Builder Operating System
support@agencybuilderos.com

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